When Patient Support Agents Go Rogue

What happens when the AI chatbot that’s supposed to help you starts remembering things it shouldn't — and then breaks down right in front of you? As a patient leader deeply

Law Four in Clinical AI Healthcare Excellence

Solve Problems That Matter Are we solving the right problems with artificial intelligence in healthcare, or are we simply automating our existing blind spots? As a patient navigating a chronic medical condition through

Law Three in Clinical AI Healthcare Excellence

Don't forget the Patient Centering AI Development on Patient Outcomes and Experience: Law #3: Patient-First Foundation for Healthcare AI Abstract As a patient with a chronic medical condition and also a

The Perils of a Smile

When AI Support Agents Do More Harm Than Good Artificial intelligence is rapidly making inroads into our lives, offering promise in countless areas, including the deeply personal realm of emotional and mental support.